member terms of service

terms

Brenden + and Brenden Basic Membership Program Terms & Conditions

1. Agreement to Terms: By participating in the Brenden + or Brenden Basic Membership Programs, you ("Member") agree to be bound by these Terms and Conditions. Brenden Theatres reserves the right to update, modify, or terminate the Program at any time without notice.

2. Membership Tiers:

Brenden Basic (Free Tier): Members earn points for every visit on movies and snacks at the following rates:

Movies: $1 = 1 point.
Concessions: $1 = 2 points.

Brenden + (Paid Tier): For $9.99/month, members receive additional benefits, including 2 tickets per month, 10% off snacks, and more, in addition to the points system available in Brenden Basic.

3. Monthly Billing and Renewal (Brenden + Only): Brenden + Members authorize Brenden Theatres to charge $9.99/month (or the current rate) until canceled. Brenden Theatres reserves the right to increase the price with prior notice.

4. Cancellation Policy: Cancellations for Brenden + must be initiated through the member’s online profile. No refunds for partial months or unused tickets.

5. No Refunds: No refunds for partial months, unused tickets, or unredeemed points for either membership tier.

6. Unused Tickets (Brenden + Only): Unused tickets do not roll over into subsequent months.

7. Points & Rewards:

Points do not expire and are earned at the following rates:

Brenden Basic and Brenden +: 1 point per $1 spent on tickets, 2 points per $1 spent on concessions.

8. Gift Card Exclusions: Points are not earned on the purchase of gift cards but are awarded when gift cards are redeemed for eligible purchases.

9. Manual Point Adjustments: Members can request manual adjustments for point errors, limited to 2 per calendar month and only for purchases made within the previous 30 days.

10. Changes to the Program: Brenden Theatres reserves the right to change or terminate the Program and associated rewards at any time, with notice provided as required by law.

11. Termination of Membership: Brenden Theatres may terminate or suspend memberships for suspected abuse, fraud, or violations of these terms. Unused points or rewards will be forfeited upon termination.

12. Liability Limitation: Brenden Theatres is not liable for any lost, delayed, or erroneous correspondence or point accumulation.

Rich Text

Brenden Theatres Membership Terms & Conditions

Effective Date: September 12, 2025

These Terms & Conditions (“Terms”) govern the Brenden Basic (free) and Brenden+ (paid) membership programs (collectively, the “Memberships”). By enrolling, you agree to these Terms, our Privacy Policy, Cookie Policy, Refund & Exchange Policy, and Website Terms of Service.

1. Membership Tiers

Brenden Basic (Free):

Earn points on every visit.

Movies: $1 = 1 point

Concessions: $1 = 2 points

Brenden+ (Paid):

All Basic benefits, plus:

2 tickets per month (any format)

10% off snacks

Waived booking fees

Member-only perks (screenings, giveaways, discounts)

Points: same as Basic.

2. Billing & Renewal (Brenden+ only)

Monthly fee auto-renews until canceled.

Payment method: credit/debit card, or via third-party app stores (Apple/Google).

If purchased through app stores, billing is handled by that store and subject to its terms.

We may change the monthly rate with at least 30 days’ notice. Continued use after notice = acceptance.

3. Cancellation & Termination

Brenden+: Must be canceled through your online account (or app store if purchased there). Emails, calls, or in-theatre requests do not cancel.

No refunds for partial months, unused tickets, or unredeemed points.

Brenden may suspend or terminate membership for suspected fraud, abuse, or violation of these Terms. Unused tickets/points will be forfeited.

4. Tickets, Points & Rewards

Tickets: Monthly tickets expire at the end of each membership cycle. They do not roll over.

Points:

Never expire (unless program ends).

No cash value.

Not earned on gift card purchases, but earned when gift cards are redeemed.

Manual Adjustments: Members may request up to 2 corrections per calendar month for eligible purchases within 30 days.

5. Refunds & Exchanges

See our Refund & Exchange Policy.

Membership fees are non-refundable.

6. Program Changes

Brenden may modify, suspend, or terminate the Memberships (including benefits, rewards structure, or fees) with notice as required by law.

If the program ends, points and tickets will expire immediately unless otherwise required by law.

7. Limitation of Liability

To the fullest extent permitted by law:

Brenden Theatres is not liable for indirect, incidental, or consequential damages.

Maximum liability = the greater of (i) $100 or (ii) fees paid in the 12 months prior to the claim.

8. Dispute Resolution

Governed by Nevada law and the Federal Arbitration Act.

Any disputes resolved by binding arbitration in Nevada.

No class or representative actions permitted.

9. Contact

Brenden Theatres Corporation

4321 W. Flamingo Rd., Las Vegas, NV 89103

Phone: 702-507-1520

Email: corporate@brendentheatres.com